Support

Need help with Loop? We're here for you.

Contact Us

Email us at hello@nyrai.ai and we'll get back to you within 24 hours.

Common Questions

How do I make a video?

Go to the Templates tab, pick a format, and tap Generate. Loop uses your brand profile to build a captioned 9:16 video with voiceover, composed right on your iPhone in seconds. It then appears in your Library to preview, download, or share.

Is Loop free?

Yes — Loop is free to use and has no in-app purchases.

How do I post my video?

Open a video from your Library, then tap a platform button (Instagram, TikTok, YouTube, Facebook) or Download. Loop saves the video and copies the caption so you can post it from your own account.

How do I delete my account?

Open Loop > Profile tab > scroll to the bottom > tap "Delete Account." This permanently removes your account, brand data, and all generated content.

My video didn't generate

If a video fails, try again — transient errors usually resolve on retry. If the issue persists, email us at hello@nyrai.ai.

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